Terms of Service

Last updated: July 18, 2026

Agreement

These Terms of Service (“Terms”) govern your use of the Verelume website and the Organizational Intelligence Platform (together, the “Services”) provided by Verelume (“Verelume,” “we,” or “us”). By using the Services you agree to these Terms. The specific commercial terms for a Founding Pilot — including scope, fees, and duration — are set out in the pilot arrangement agreed with each organization, which prevails over these Terms in the event of a conflict.

Offers and engagements

Verelume offers a fixed-fee Diligence Readiness Assessment, ongoing Exit Readiness Advisory, and the Verelume Platform Founding Pilot. The specific scope, fees, and duration of an assessment or advisory engagement are set out in the agreement made with each client. The Founding Pilot is offered at $500 per month with no implementation fee; continuation is by mutual agreement, with no automatic renewal.

Your content and records

Records and content an organization connects to the platform remain the organization’s. You grant us a limited license to host, process, and display that content solely as needed to provide the Services to you. We do not claim ownership of your content and will not use it to train models for other customers. We treat your records as confidential.

Acceptable use

You agree to use the Services lawfully and not to: attempt to disrupt or circumvent the Services; reverse engineer them except as permitted by law; access data you are not authorized to access; upload unlawful content; or use the Services to infringe the rights of others.

No professional advice

Verelume helps teams find and understand what their own records say. It does not provide professional judgment and is not a substitute for the judgment of a qualified engineer, attorney, accountant, insurance professional, or other expert. Answers are grounded in your records and should be reviewed by a qualified person before being relied upon.

Intellectual property

The Services, including the software, design, and Verelume name and branding, are owned by Verelume and protected by law. These Terms do not grant you any rights in them except the limited right to use the Services as described here.

Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that answers will be complete or accurate, and you remain responsible for reviewing them.

Limitation of liability

To the fullest extent permitted by law, Verelume will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data. Our total liability arising out of or relating to the Services will not exceed the amounts you paid us for the Services in the three months before the event giving rise to the claim.

Indemnification

You agree to indemnify and hold Verelume harmless from claims arising out of your misuse of the Services or your violation of these Terms or applicable law, except to the extent caused by us.

Termination

You may stop using the Services at any time. We may suspend or terminate access if you materially breach these Terms or if needed to protect the Services or comply with law. Provisions that by their nature should survive termination will survive.

Governing law

These Terms are governed by the laws of the United States and of the state in which Verelume is established, without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the courts located there for any dispute not subject to an agreed alternative process.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above, and material changes will be made clear on this page. Continued use of the Services after a change means you accept the updated Terms.

Contact

Questions about these Terms can be sent to hello@verelume.ai.