“Why was our largest customer contract renegotiated last year, and who approved the new terms?”
The contract was extended in exchange for a volume discount after the customer signaled a competitive bid. The new terms were approved by the board and executed in a signed amendment.
- Source references
- Contract Amendment No. 3, executed 2025-02-18
- Board approval minutes, 2025-02-11
- Customer correspondence re: competitive bid, 2025-01
- Participants
- CEO, CFO, customer procurement lead
- Date
- February 2025
- What the record does not establish
- It does not establish the revenue impact of the discount; the financial model behind the decision was not among the records provided.